Responsive Support is Key to Merchant's Success in Accepting Electronic Payments

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Support is key to merchant's success in business - vCash

Some payment processing providers fail to provide responsive and prompt support. This inability to provide timely support created situations of no means of accepting electronic payments.vCash understands the importance of support and undertakes the following to satisfy merchants:

  1. 7 days a week and 24 hours a day support;
  2. Terminal replacement within 24 hours;
  3. Respond emails within 2 hours of receiving;
  4. Respond a voice message within 2 hours;
  5. Knowledgeable support staff that resolves support issues.

As a vCash merchant, you are able to borrow a terminal for short term use such as holiday season or events. vCash has spare wireless and regular terminals for your use. Simply ask for them and you will be taken care of!